This is not a complaint just a comment. I now know that I did not have to have an oil change with the Synthetic oil. (Employee) insisted that I had to have this. I feel he may have been motivated by the higher price. He is the only Honda rep to insist that I have this synthetic oil. My husband research this on Honda’s general website and on pg. 202 of my owner’s manual it is not stated that synthetic oil must be used. The manual states that Honda Motor Oil 5W-20 is preferred. I’m pleased with the work so this is why I did not previously respond. The only issue is the oil change. In the future I WILL INSIST THAT THE RECOMMENDATION OF THE MANUAL BE FOLLOWED. 5W-20 OIL for an oil change.