Phone : 410-296-2343

eReputationBUILDING is a process, not an event. We utilize proven best practices to first correct all your online listings, then send a mobile-enabled video email to your clients that will proactively build your online reputation. This video thanks the customer for their purchase and asks them to leave a review by simply clicking on the review site button.

We also provide a â€œNot Satisfiedâ€ button that leads the unhappy customer away from online review sites and gives you the ability to contact them directly so you can correct the problem. This successfully prevents a customer from leaving a scathing review online for the whole world to see.

The first thing we do for our clients is help them claim all of their online review sites and correct all listings so the Name, Address and Phone number are consistent across the web. This improves online exposure and SEO.

Key Features & Benefits for your Dealership

Prevent Negative Online Reviews

Gives unsatisfied customers a channel to communicate the problem.

Proactively Build Your Online Reputation

Direct links to review sites to make it simple

Review Notifications

Updates you on reviews as they are posted

Improve SEO and Online Exposure

Help you to appear on page one of Google

Video email follow-up

For increased engagement

Prevent Negative Reviews

Encourages satisfied customers to leave reviews on the major review sites

Mobile Enabled Emails

Responsive emails easily viewable on any smartphone

Video Spokesperson

Increases Engagement with customers and personalizes the email

Online Listings Corrected and Optimized

Streamlines accurate business information across the web

Notification of Customer Issues

Allows you to follow up and address the customer immediately in a private forum

Improves Customer Satisfaction

Customers who are tended to are more likely to visit your business again

Increase in Review Generation

Prompting customers to leave reviews causes them to take action